I think this question was waiting for me to answer.
Yes, you are right! I have had the wonderful experience of ordering with boodmo and wait for few weeks. Continuous follow ups (that is another story) resulted finally getting refunds.
Not once, but twice. I have given up on them.
I use autokartz, partsbigboss, genuineparts - they service the customer. Boodmo, forget them.
Hope this helps.