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Probably the best place to start is through IMSC - the Independent Mystery Shoppers Coalition, created by mystery shoppers for mystery shoppers. (Full disclosure: the president Pam is a good friend, but believe me, it won’t be long before you say the same thing!)
MSPA (Mystery Shopping Providers of America) is more geared towards the MSCs (Mystery Shopping Companies). I got started with them by getting gold-certified,” thinking that it get me connected with more opportunities that way.
But as I explain in this video, I did more shops after connecting with IMSC than years after investing in the MSPA certification.
That will get you started.. from there be sure to join some mystery shopper Facebook groups, where you can catch up on some of the latest industry news.